Bel Air Collection Resort And Spa Cancun (Adults Only), Cancun

The hotel is perfectly situated near the beach, which allows for some serene evenings under the stars. While I really liked the location, the rooms are in dire need of updates and had several issues such as leaking ceilings and noisy environments. The service was hit or miss, sometimes friendly but also occasionally felt unhelpful. Overall, it has potential but requires significant improvements to be truly enjoyable.

I had a mixed experience at this hotel. On one hand, the staff was incredibly friendly and accommodating, making our stay enjoyable. On the other hand, the rooms need some serious upgrades in technology and comfort. The location was nice but a bit distant from downtown, which might not be ideal for everyone. Overall, it's a decent choice but not perfect.

I had mixed feelings about my stay. The hotel is nicely located overlooking the beach, but the noise from the entertainment made it hard to relax. The staff were friendly and tried to help, but there were definitely issues with room quality and value. Overall, it’s a decent place but improvements are definitely needed.

The hotel has a really nice beach view and my room was cleaned every day, which was great. The staff here was friendly and tried their best, but some areas could use improvement. I loved the private jacuzzi in my room, but the loud entertainment by the pool was a bit annoying. Overall, it was a comfortable stay with its ups and downs.

I stayed at this hotel and found the location to be stunning, right by the beach with beautiful views. While the room was spacious and had an amazing jacuzzi, it definitely needs some upgrades, especially the shower pressure. The service could use some improvement as well; I encountered some staff with attitude, which was disappointing. Overall, it’s a nice spot, but it's not perfect and could use a bit more attention to detail.